An Internet usage checker has been setup for customers to access anytime online. To access this feature please click the "Check" button below.

Please contact us if you require assistance.

(NOTE this service is temporally offline, no usage data will be available while the service is unavailable or the data may be incorrect)

More information regarding speed tests

Q. What is line speed?
A. Line speed refers to how many bits per second your Internet connection can download. This is usually how your ISP represents your connection speed when you sign up with them. For home Internet connections, the speed is measured in kbps (thousands of bits per second) or Mbps (millions of bits per second). An example is a 512/128 ADSL plan, which can download theoretically at 512 kbps and upload at 128 kbps.
Q. What is download speed?
A. Your download speed is directly linked to your line speed. This is typically the speed you will see when you download a file in your web browser. It is measured in KB/s (Kilobytes per second) and MB/s (Megabytes per second), where one byte is equal to 8 bits. Therefore if you are on a 512/128 ADSL plan you can theoretically download at 64 KB/s and upload at 16 KB/s.
Q. What speed should I get?
A. The following table depicts the speed you should be able to obtain depending on your ISP, the type of connection you have, the plan you have chosen and the contention ratio of your plan. Your maximum speed may also vary depending on your distance from a telephone exchange, your line quality, the number of users in your area, or connection protocol overheads.

Connection Type Best kbits/s Best KBytes/s Contention Ratio 1M/512K Res1 Broadband 1024/512 kbps 128/64 KB/s 20:1 2M/512K Res2 Broadband 2048/512 kbps 256/64 KB/s 20:1 3M/512K Res3 Broadband 3072/512 kbps 384/64 KB/s 20:1 2M/1M Bus1 Broadband 2048/1024 kbps 256/128 KB/s 4:1 3M/1M Bus2 Broadband 3072/1024 kbps 384/128 KB/s 4:1 3M/2M Bus3 Broadband 3072/2048 kbps 384/256 KB/s 4:1 56K Dialup 56 kbps 7 KB/s 1:1 64K ISDN 64 kbps 8 KB/s 1:1 128K ISDN 128 kbps 16 KB/s 1:1 3.6M/384K Satellite Broadband (Best Possible) 3686.4/384 kbps 460.8/48 KB/s 100:1 7.2M/5.8M Mobile Broadband (Best Possible) 7372.8/5939.2 kbps 921.6/742.4 KB/s number of users in the area 24M/128k DSL Broadband (Best Possible) 131072/128 kbps 3072/16 KB/s 48:1

Q. Why are my speeds slow?
A. There are a several reasons why your results may be slower than expected:

• You are running other applications in the background that are utilising your bandwidth and hence slowing your maximum speed for this test. Programs such as P2P, IM, email clients, or any other program that may use the Internet should all be closed when running a test.
• Your computer isn't fast enough. This becomes a problem especially with the larger test images, as some computers take more time to process the image and to display it to the screen than they do to actually download the file. Any PC faster than 600MHz seems to be fine (almost all PC's from the several years).
• You must allow up to 25 percent speed loss in worst cases due to factors such as distance from tower, bad weather and losses due to error correction from the signal.